Westhouse is one of the leading international recruitment agencies for the procurement of highly qualified experts in fields such as IT lifecycle management, SAP, engineering, commerce and specialist consultancy.

For our client we are currently looking for a

ECM Application Manager (m/f/d) - Remote in Europe

General information

Reference:
152501
Start:
01.12.2021
Duration:
31.12.2022
Location:
Remote in Europe
Volume:
full-time
Languages:
English

Your Tasks

  • End-to-end responsibility for maintenance and development of application
  • Shaping of Roadmap for application; Maintaining change backlog for applications and platforms, driving application change process and ensuring compliance with internal and external regulations
  • Coordination of works executed by application operations team, infrastructure and development teams (internal and external) in ensuring high level of quality and availability; Establishing and improving integrated, business process-oriented SLAs and OLAs
  • Accountability for the resolution of any incident, change or project which has, or might have, a major impact on the relevant IS application
  • Accountability for IS Compliance (SOX audits)
  • Maintaining good relations with Stakeholders, providing regular status updates/health checks to main business representatives
  • Support in cost estimates and project plans for the applications or integration platforms in scope;
  • Support of application budget execution
  • Cooperation with the Solution Architects in regards to Application architecture and landscape; building and maintaining relationships with vendors

Your Skills

  • Experience in IS operations of global applications/services or implementation projects
  • Proven experience of working with IT service management concepts (ITIL)
  • Good organization and self-discipline, time management and decisiveness
  • Excellent communication and interpersonal skills
  • Strong analytical skills and a deep understanding of the overall context of business processes and technologies
  • Scrum or general Agile knowledge (a plus)
  • Working experience; Document Management processes and systems knowledge Opentext, or ECM Landscape (a plus)

Interested

We look forward to receiving your application documents in electronic form.

Contact person