Westhouse is one of the leading international recruitment agencies for the procurement of highly qualified experts in fields such as IT lifecycle management, SAP, engineering, commerce and specialist consultancy.

For our client we are currently looking for a

Insurance Claims Expert (m/f/d) - Munich or remote

General information

01.09.2021 ;asap
till 31.12.201
Job Type:
Munich or remote

Your Tasks

  • Propose, design, and implement new digital processes and tools to improve the claims journey for all stakeholders involved
  • Translate claims need into business processes and user requirements
  • Work closely with Product Owner to ensure Insurance specific needs are well understood
  • Be part of the priority setting process for claims
  • Active in UAT testing
  • Claims strategy in the overall value proposition, product design and implementation support for MVP
  • Claims handling partner sourcing, due diligence and onboarding
  • The candidate should have in depth practical and theoretical trade credit claims handling expertise across Europe
  • Ongoing management of referrals
  • Manage data requests, inflow and alignment with cooperation partners in regards with this product

Your Skills

  • 5+ years of experience in the trade credit claims business
  • Claims handling best practise in trade credit as established at a large European insurer or with a best in class TPA
  • Risk Transfer from a practical implementation including an understanding of the mechanics,
  • Experienced with different product models and have an understanding of different European geographies regulatory set-up
  • A clear understanding of technical accounting for insurance premiums, claims, commissions, taxes etc.
  • Deep insurance claims knowledge in at least 2 out of the following countries: Spain, Germany, Italy and France
  • Process innovation and redesign experience
  • Agile Project Management
  • Primary Credit insurance, Factoring
  • Market Experience in Europe, esp Spain and Germany
  • Debt collection and Claims Handling
  • Language English is a must, local languagues
  • Background: Lawyer preferable
  • Highly independent, output-/deal-driven working style with strong intrinsic motivation


We look forward to receiving your application documents in electronic form.