Regional Service Manager Network Germany (m/f/d) - Frankfurt or Remote
General information
- Reference:
- 144708
- Start:
- 11.01.2021
- Duration:
- 6 - 12 Months
- Location:
- Frankfurt or Remote
- Volume:
- full-time
- Languages:
- German, English
Your Tasks
- Customer Relationship Management
- Business Alignment Compliance
- Service Level Management and Service Reporting
- Release Management
- External Communication
- Process Management and improvement initiatives
- Internal Audits - Process, System, Security, Financial, Regulatory
- External Audits - Customers, Standards, Certification, Regulatory
Your Skills
- Bachelor of Engineering / Technology / Science or similar
- 15 plus years of experience in Network operations
- Wireless Networking (CISCO, ARUBA, MERAKI), Network Routing/Switching, Cisco Prime, Cisco ISE, AAA, DNS/DHCP/IPAM, Proxy
- IT Service Support and Delivery
- Service Management
- customer facing skill/ experience and a team player
- Ability to lead and drive the team towards program objectives
- Experience in running operations with ITIL processes
- Excellent Analytical and troubleshooting skill
- Excellent presentation skills
