Westhouse is one of the leading international recruitment agencies for the procurement of highly qualified experts in fields such as IT lifecycle management, SAP, engineering, commerce and specialist consultancy.

For our client we are currently looking for a

Regional Service Manager Network Germany (m/f/d) - Frankfurt or Remote

General information

Reference:
144708
Start:
11.01.2021
Duration:
6 - 12 Months
Location:
Frankfurt or Remote
Volume:
full-time
Languages:
German, English

Your Tasks

  • Customer Relationship Management
  • Business Alignment Compliance
  • Service Level Management and Service Reporting
  • Release Management
  • External Communication
  • Process Management and improvement initiatives
  • Internal Audits - Process, System, Security, Financial, Regulatory
  • External Audits - Customers, Standards, Certification, Regulatory

Your Skills

  • Bachelor of Engineering / Technology / Science or similar
  • 15 plus years of experience in Network operations
  • Wireless Networking (CISCO, ARUBA, MERAKI), Network Routing/Switching, Cisco Prime, Cisco ISE, AAA, DNS/DHCP/IPAM, Proxy
  • IT Service Support and Delivery
  • Service Management
  • customer facing skill/ experience and a team player
  • Ability to lead and drive the team towards program objectives
  • Experience in running operations with ITIL processes
  • Excellent Analytical and troubleshooting skill
  • Excellent presentation skills

Interested

We look forward to receiving your application documents in electronic form.