Westhouse is a leading recruitment company that operates globally in the field of personnel selection, placement and project management.

For our client we are currently looking for a

SENIOR SERVICE NOW BUSINESS CONSULTANT (m/f) - Lausanne

General information

Reference:
108877
Start:
09.07.2018 ServiceNow
Location:
Lausanne
Volume:
full-time

Your Tasks

  • To support our growth, we are looking for a Senior Consultants, who can straddle both business requirements and technology implementations to deliver IT Service Management solutions.
  • The Senior Consultant role is one of the core components in all of our implementations. This role encompasses aspects of Business Subject Matter Expert and Solution Architect.
  • Lead solution implementation projects
  • Own technical and business design of the end-to-end solution during implementation
  • Conduct design reviews and data quality assurance
  • Manage and communicate with external client teams during the sales process and post-sales delivers
  • Lead and participate in RFPs and provide technology solution content
  • Audit existing clients implementation and recommend enhancement

Your Skills

  • 10+ years working in IT or Customer support organizations
  • 3-5 years experience working as a technical consultant or business analyst in the delivery
  • implementation of enterprise software solutions
  • Good understanding of SQL, Java, XML and web based technologies
  • 3+ years experience in implementing and aligning business processes to the ITIL best practices
  • Swiss/European nationality or Swiss C, B, G working permit

Interested

We look forward to receiving your application documents in electronic form.

Contact person