Westhouse is a leading recruitment company that operates globally in the field of personnel selection, placement and project management. We have the ambition to find the perfect match between the needs of our customers and the expectations of our candidates, we are the partners of your careers.

ou have the ambition to be at the heart of the stakes of your company? Do you have a sense of contact and aim for excellence and service ? So this role is for you! We are looking for one of our clients in Bern (Switzerland), a System Engineer and ISTM Administrator (m/f) who will evolve within an international structure and will join their successful team as a supplement. Our client is a major actor IT services. They advise well-known companies and realize individual ICT solutions. They offer you an activity in an innovative and dynamic environment, participation in the further development of the area, advanced employment conditions and good training opportunities. You can expect a collegial working atmosphere in a motivated team.

System Engineer & ITSM Administrator (m/f/d) - Bern,Wallissen,Lonay or Home office

Your Tasks

  • As System Engineer and Administrator ITSM develop and operate our ITSM solution based on ServiceNow
  • You know how to analyze the various customer requirements, interfaces and processes and to implement them optimally in the tool environment.
  • You support the development of architectures for the SPIE ICS Managed Services Platform and share responsibility for the operation and evolution of our ITSM solution
  • You are responsible for the maintenance, operation, and technical troubleshooting associated with our ITSM solution
  • Installation, configuration, development and commissioning of applications, tools and components on ServiceNow and integration with the managed service platform
  • Development of interfaces to Um systems, monitoring platform, other ITSM platforms and automation of processes
  • Technical and commercial clarifications with our suppliers
  • Independent preparation and execution of workshops with suppliers / partners, internal process managers and customers
  • Independent development of concepts (in the presales and implementation phase) for process, solution, data and application design in German and English
  • Support of internal users, execution of configuration adjustments, problem solving and documentation

Your Skills

  • Computer science training or corresponding experience and training
  • Good theoretical and practical knowledge of ServiceNow, possibly of another ITSM solution
  • Know-how in application and system design and integration in the areas of NMS, ITSM, system management, etc.
  • Good knowledge of web technologies and very good scripting skills (HTML, CSS, Javascript, Jelly, AngularJS, Twitter Bootstrap)
  • Good knowledge of APIs, integration technologies (web services, REST, SOAP, LDAP, etc.)

Place of work :


We look forward to receiving your application documents in electronic form.

Contact person